Workflow Optimisation is transforming the way administration is processed within General Practice.
Quality of patient care is at the heart of this service.
We ensure robust governance structures are in place.
We have learned that up to 80% of all clinical correspondence can be processed by a trained administrative member of the team. Through this, data quality in medical records is enhanced; giving patients a more timely response to their needs. Freeing up GP’s administrative time has increased availability for clinical work.